902 products
902 products



































































































































902 products
RUBY MINT Luxury Beach Towels - More Prints Available
MILOS:
Bold, artful, and unapologetically luxe—the Milos Towel is where classic Mediterranean charm meets modern Greek sophistication. Crafted from 100% premium cotton, the Milos oversized towel wraps you in softness while delivering exceptional absorbency.
Jacquard-woven with hand-drawn shapes, the design is a celebration of texture and detail—each line echoing the sun-soaked architecture and natural forms of Milos itself. The plush cotton-terry finish offers a tactile richness that feels as indulgent as it looks.
Whether you're draped poolside or drying off after a swim, the Milos Towel is the ultimate in maximalist luxury—a statement piece designed to stand out and elevate every sun-drenched moment.
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HYDRA:
A study in contrast and comfort. Channel the timeless beauty of Hydra with a towel designed to make a statement. The Hydra Towel pairs modern craftsmanship with a classic black and white jacquard design, striking the perfect balance between style and substance.
Made from 100% premium cotton, its dual-sided construction features an ultra-absorbent terry loop back and a velour front sheared to a velvety finish—for a feel that’s soft against sun-kissed skin and dries nicely between dips.
With a generous size made for true lounging, this towel is a poolside essential and a beach-day favorite. Minimalist yet bold, Hydra proves that simplicity can be the ultimate luxury.
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SIFNOS:
Soak up the sun in elevated style with our black and white Sifnos design —an ode to endless summer days and breezy coastal escapes. Inspired by the serene charm of the Grecian isles, this statement piece is woven from 100% sustainably sourced cotton, combining eco-conscious craftsmanship with unmatched comfort.
Ultra-plush, decadently soft, and highly absorbent, Sifnos wraps you in pure comfort after a dip or during long hours lounging under the sun. The striking black and white pattern is effortlessly versatile—making it just as at home on a Santorini shore as it is at your favorite local escape.
Whether you're drying off, laying out, or just soaking up the moment, this towel is designed to elevate the experience.
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Sustainably Made with OEKO-Tex Certified 100% Cotton
Oversize 70"x40" Dimensions
Luxurious 450 GSM
Whipstitched Hem
Limited Edition Print Run
Machine Wash Cold, Tumble Dry Low
Thank you for ordering with The Shop Laguna! We appreciate your business!
SHIPPING
As you place your order, your shipping costs will be automatically calculated for you based on your shipping address, and the method you choose. We will ship any method you prefer (most commonly used and most cost-efficient, is USPS Ground Advantage or Priority Mail).
If you prefer to ship via a method not listed on our website, please call us to complete your order over the phone at 949-715-8308.
We *typically* ship out orders either the day-of the order was placed, or the next business day (depending if order was submitted over the weekend/holiday).
**Please allow additional time for your order to be shipping during a sale, as we have a surplus of orders to pack.
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TRACK YOUR ORDER
Once your package ships, you’ll receive  a shipping confirmation email that includes your tracking number. To check the status of your order, log into your account and select the order number you’d like to track, then click the tracking link that appears at the top of the page.
Please note: it may take up to 48 hours from the time the mail carrier scans your package to when tracking information is available.Â
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LOST & STOLEN PACKAGES
If your package has been lost or stolen, please contact the carrier directly. With USPS, you can file a Missing Mail Search, and you can also File a Claim to claim the $50 insurance included with Priority Mail, which we can do our best to assist you with, if needed.
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LOCAL IN-STORE PICKUP
For our local customers, you can also choose IN-STORE PICKUP for free, and we will have your order ready the day your order is placed (usually within the hour!).
If you have any specific shipping requests or questions, please contact our E-Commerce Manager at:Â kayla@theshoplaguna.com or call the store at 949-715-8308 to speak to someone directly!
Thank you for making your purchase with us here at The Shop!
More than anything, we want you to love your purchased goods. Online orders are eligible for a full refund to original payment method or online credit (excluding shipping fees), IF product(s) are returned within 14 days after the date that you your order was delivered.
Example: order delivery date was May 1st; returned package must be postmarked no later that May 15th (latest).
Items that were purchased need to be returned in the same, "sellable" condition as when originally purchased. i.e: not washed, not worn, not damaged, and with all original tags and accessories attached. (Swimwear must also include hygienic liner in place)
Shipping fees will not reimbursed for returned purchases (otherwise the return is due to an error the staff made (ex: shipping wrong item, etc)
RHYTHM Seafarer Tie-Side Bottom
**DISCOUNTED COLORS/SIZES/ITEMS ARE FINAL SALE**
The Seafarer Tie Side Hi Cut Pant offers a daring silhouette with functional gathers and adjustable ties, detailed with metal ring accents. This minimal coverage pant, crafted from sustainable fabrics, is perfect for those who love to blend beachside comfort with a touch of bohemian flair.
82% Recycled Polyamide / 18% Elastane
Pairs with the Seafarer Tri Top.
Thank you for ordering with The Shop Laguna! We appreciate your business!
SHIPPING
As you place your order, your shipping costs will be automatically calculated for you based on your shipping address, and the method you choose. We will ship any method you prefer (most commonly used and most cost-efficient, is USPS Ground Advantage or Priority Mail).
If you prefer to ship via a method not listed on our website, please call us to complete your order over the phone at 949-715-8308.
We *typically* ship out orders either the day-of the order was placed, or the next business day (depending if order was submitted over the weekend/holiday).
**Please allow additional time for your order to be shipping during a sale, as we have a surplus of orders to pack.
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TRACK YOUR ORDER
Once your package ships, you’ll receive  a shipping confirmation email that includes your tracking number. To check the status of your order, log into your account and select the order number you’d like to track, then click the tracking link that appears at the top of the page.
Please note: it may take up to 48 hours from the time the mail carrier scans your package to when tracking information is available.Â
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LOST & STOLEN PACKAGES
If your package has been lost or stolen, please contact the carrier directly. With USPS, you can file a Missing Mail Search, and you can also File a Claim to claim the $50 insurance included with Priority Mail, which we can do our best to assist you with, if needed.
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LOCAL IN-STORE PICKUP
For our local customers, you can also choose IN-STORE PICKUP for free, and we will have your order ready the day your order is placed (usually within the hour!).
If you have any specific shipping requests or questions, please contact our E-Commerce Manager at:Â kayla@theshoplaguna.com or call the store at 949-715-8308 to speak to someone directly!
Thank you for making your purchase with us here at The Shop!
More than anything, we want you to love your purchased goods. Online orders are eligible for a full refund to original payment method or online credit (excluding shipping fees), IF product(s) are returned within 14 days after the date that you your order was delivered.
Example: order delivery date was May 1st; returned package must be postmarked no later that May 15th (latest).
Items that were purchased need to be returned in the same, "sellable" condition as when originally purchased. i.e: not washed, not worn, not damaged, and with all original tags and accessories attached. (Swimwear must also include hygienic liner in place)
Shipping fees will not reimbursed for returned purchases (otherwise the return is due to an error the staff made (ex: shipping wrong item, etc)
RHYTHM Isla Rib Tall Tri Top
Get ready for summer with the Rhythm Isla Rib Tall Tri Bikini Top. This supportive top offers a flattering fit and a touch of retro-inspired style. The ribbed fabric adds a touch of texture, while the adjustable straps ensure a perfect fit.
92% Recycled Nylon / 8% Spandex
Pairs with the Isla Hi-Cut Bottom.
Thank you for ordering with The Shop Laguna! We appreciate your business!
SHIPPING
As you place your order, your shipping costs will be automatically calculated for you based on your shipping address, and the method you choose. We will ship any method you prefer (most commonly used and most cost-efficient, is USPS Ground Advantage or Priority Mail).
If you prefer to ship via a method not listed on our website, please call us to complete your order over the phone at 949-715-8308.
We *typically* ship out orders either the day-of the order was placed, or the next business day (depending if order was submitted over the weekend/holiday).
**Please allow additional time for your order to be shipping during a sale, as we have a surplus of orders to pack.
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TRACK YOUR ORDER
Once your package ships, you’ll receive  a shipping confirmation email that includes your tracking number. To check the status of your order, log into your account and select the order number you’d like to track, then click the tracking link that appears at the top of the page.
Please note: it may take up to 48 hours from the time the mail carrier scans your package to when tracking information is available.Â
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LOST & STOLEN PACKAGES
If your package has been lost or stolen, please contact the carrier directly. With USPS, you can file a Missing Mail Search, and you can also File a Claim to claim the $50 insurance included with Priority Mail, which we can do our best to assist you with, if needed.
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LOCAL IN-STORE PICKUP
For our local customers, you can also choose IN-STORE PICKUP for free, and we will have your order ready the day your order is placed (usually within the hour!).
If you have any specific shipping requests or questions, please contact our E-Commerce Manager at:Â kayla@theshoplaguna.com or call the store at 949-715-8308 to speak to someone directly!
Thank you for making your purchase with us here at The Shop!
More than anything, we want you to love your purchased goods. Online orders are eligible for a full refund to original payment method or online credit (excluding shipping fees), IF product(s) are returned within 14 days after the date that you your order was delivered.
Example: order delivery date was May 1st; returned package must be postmarked no later that May 15th (latest).
Items that were purchased need to be returned in the same, "sellable" condition as when originally purchased. i.e: not washed, not worn, not damaged, and with all original tags and accessories attached. (Swimwear must also include hygienic liner in place)
Shipping fees will not reimbursed for returned purchases (otherwise the return is due to an error the staff made (ex: shipping wrong item, etc)
RHYTHM Isla Rib Hi-Cut Banded Bottom
Feel confident and stylish in the Rhythm Isla Rib Hi Banded Bikini Bottom. This flattering bottom features a high-waisted design and a comfortable, ribbed fabric for a touch of texture.
92% Recycled Nylon / 8% Spandex
Thank you for ordering with The Shop Laguna! We appreciate your business!
SHIPPING
As you place your order, your shipping costs will be automatically calculated for you based on your shipping address, and the method you choose. We will ship any method you prefer (most commonly used and most cost-efficient, is USPS Ground Advantage or Priority Mail).
If you prefer to ship via a method not listed on our website, please call us to complete your order over the phone at 949-715-8308.
We *typically* ship out orders either the day-of the order was placed, or the next business day (depending if order was submitted over the weekend/holiday).
**Please allow additional time for your order to be shipping during a sale, as we have a surplus of orders to pack.
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TRACK YOUR ORDER
Once your package ships, you’ll receive  a shipping confirmation email that includes your tracking number. To check the status of your order, log into your account and select the order number you’d like to track, then click the tracking link that appears at the top of the page.
Please note: it may take up to 48 hours from the time the mail carrier scans your package to when tracking information is available.Â
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LOST & STOLEN PACKAGES
If your package has been lost or stolen, please contact the carrier directly. With USPS, you can file a Missing Mail Search, and you can also File a Claim to claim the $50 insurance included with Priority Mail, which we can do our best to assist you with, if needed.
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LOCAL IN-STORE PICKUP
For our local customers, you can also choose IN-STORE PICKUP for free, and we will have your order ready the day your order is placed (usually within the hour!).
If you have any specific shipping requests or questions, please contact our E-Commerce Manager at:Â kayla@theshoplaguna.com or call the store at 949-715-8308 to speak to someone directly!
Thank you for making your purchase with us here at The Shop!
More than anything, we want you to love your purchased goods. Online orders are eligible for a full refund to original payment method or online credit (excluding shipping fees), IF product(s) are returned within 14 days after the date that you your order was delivered.
Example: order delivery date was May 1st; returned package must be postmarked no later that May 15th (latest).
Items that were purchased need to be returned in the same, "sellable" condition as when originally purchased. i.e: not washed, not worn, not damaged, and with all original tags and accessories attached. (Swimwear must also include hygienic liner in place)
Shipping fees will not reimbursed for returned purchases (otherwise the return is due to an error the staff made (ex: shipping wrong item, etc)
ROLLAS Leonie Denim Mini Skirt
The Leonie Mini by Rolla's is a skirt that's both fitted and flowy, with a high waist and quirky zipper closure. It even has belt loops, making it a perfect addition to any denim-loving wardrobe!
Thank you for ordering with The Shop Laguna! We appreciate your business!
SHIPPING
As you place your order, your shipping costs will be automatically calculated for you based on your shipping address, and the method you choose. We will ship any method you prefer (most commonly used and most cost-efficient, is USPS Ground Advantage or Priority Mail).
If you prefer to ship via a method not listed on our website, please call us to complete your order over the phone at 949-715-8308.
We *typically* ship out orders either the day-of the order was placed, or the next business day (depending if order was submitted over the weekend/holiday).
**Please allow additional time for your order to be shipping during a sale, as we have a surplus of orders to pack.
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TRACK YOUR ORDER
Once your package ships, you’ll receive  a shipping confirmation email that includes your tracking number. To check the status of your order, log into your account and select the order number you’d like to track, then click the tracking link that appears at the top of the page.
Please note: it may take up to 48 hours from the time the mail carrier scans your package to when tracking information is available.Â
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LOST & STOLEN PACKAGES
If your package has been lost or stolen, please contact the carrier directly. With USPS, you can file a Missing Mail Search, and you can also File a Claim to claim the $50 insurance included with Priority Mail, which we can do our best to assist you with, if needed.
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LOCAL IN-STORE PICKUP
For our local customers, you can also choose IN-STORE PICKUP for free, and we will have your order ready the day your order is placed (usually within the hour!).
If you have any specific shipping requests or questions, please contact our E-Commerce Manager at:Â kayla@theshoplaguna.com or call the store at 949-715-8308 to speak to someone directly!
Thank you for making your purchase with us here at The Shop!
More than anything, we want you to love your purchased goods. Online orders are eligible for a full refund to original payment method or online credit (excluding shipping fees), IF product(s) are returned within 14 days after the date that you your order was delivered.
Example: order delivery date was May 1st; returned package must be postmarked no later that May 15th (latest).
Items that were purchased need to be returned in the same, "sellable" condition as when originally purchased. i.e: not washed, not worn, not damaged, and with all original tags and accessories attached. (Swimwear must also include hygienic liner in place)
Shipping fees will not reimbursed for returned purchases (otherwise the return is due to an error the staff made (ex: shipping wrong item, etc)
ROLLAS Dusters Braided Denim Short - Canyon Blue
Thank you for ordering with The Shop Laguna! We appreciate your business!
SHIPPING
As you place your order, your shipping costs will be automatically calculated for you based on your shipping address, and the method you choose. We will ship any method you prefer (most commonly used and most cost-efficient, is USPS Ground Advantage or Priority Mail).
If you prefer to ship via a method not listed on our website, please call us to complete your order over the phone at 949-715-8308.
We *typically* ship out orders either the day-of the order was placed, or the next business day (depending if order was submitted over the weekend/holiday).
**Please allow additional time for your order to be shipping during a sale, as we have a surplus of orders to pack.
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TRACK YOUR ORDER
Once your package ships, you’ll receive  a shipping confirmation email that includes your tracking number. To check the status of your order, log into your account and select the order number you’d like to track, then click the tracking link that appears at the top of the page.
Please note: it may take up to 48 hours from the time the mail carrier scans your package to when tracking information is available.Â
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LOST & STOLEN PACKAGES
If your package has been lost or stolen, please contact the carrier directly. With USPS, you can file a Missing Mail Search, and you can also File a Claim to claim the $50 insurance included with Priority Mail, which we can do our best to assist you with, if needed.
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LOCAL IN-STORE PICKUP
For our local customers, you can also choose IN-STORE PICKUP for free, and we will have your order ready the day your order is placed (usually within the hour!).
If you have any specific shipping requests or questions, please contact our E-Commerce Manager at:Â kayla@theshoplaguna.com or call the store at 949-715-8308 to speak to someone directly!
Thank you for making your purchase with us here at The Shop!
More than anything, we want you to love your purchased goods. Online orders are eligible for a full refund to original payment method or online credit (excluding shipping fees), IF product(s) are returned within 14 days after the date that you your order was delivered.
Example: order delivery date was May 1st; returned package must be postmarked no later that May 15th (latest).
Items that were purchased need to be returned in the same, "sellable" condition as when originally purchased. i.e: not washed, not worn, not damaged, and with all original tags and accessories attached. (Swimwear must also include hygienic liner in place)
Shipping fees will not reimbursed for returned purchases (otherwise the return is due to an error the staff made (ex: shipping wrong item, etc)
ROLLAS Sailor Wide-Leg Jean - Longbeach
Thank you for ordering with The Shop Laguna! We appreciate your business!
SHIPPING
As you place your order, your shipping costs will be automatically calculated for you based on your shipping address, and the method you choose. We will ship any method you prefer (most commonly used and most cost-efficient, is USPS Ground Advantage or Priority Mail).
If you prefer to ship via a method not listed on our website, please call us to complete your order over the phone at 949-715-8308.
We *typically* ship out orders either the day-of the order was placed, or the next business day (depending if order was submitted over the weekend/holiday).
**Please allow additional time for your order to be shipping during a sale, as we have a surplus of orders to pack.
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TRACK YOUR ORDER
Once your package ships, you’ll receive  a shipping confirmation email that includes your tracking number. To check the status of your order, log into your account and select the order number you’d like to track, then click the tracking link that appears at the top of the page.
Please note: it may take up to 48 hours from the time the mail carrier scans your package to when tracking information is available.Â
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LOST & STOLEN PACKAGES
If your package has been lost or stolen, please contact the carrier directly. With USPS, you can file a Missing Mail Search, and you can also File a Claim to claim the $50 insurance included with Priority Mail, which we can do our best to assist you with, if needed.
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LOCAL IN-STORE PICKUP
For our local customers, you can also choose IN-STORE PICKUP for free, and we will have your order ready the day your order is placed (usually within the hour!).
If you have any specific shipping requests or questions, please contact our E-Commerce Manager at:Â kayla@theshoplaguna.com or call the store at 949-715-8308 to speak to someone directly!
Thank you for making your purchase with us here at The Shop!
More than anything, we want you to love your purchased goods. Online orders are eligible for a full refund to original payment method or online credit (excluding shipping fees), IF product(s) are returned within 14 days after the date that you your order was delivered.
Example: order delivery date was May 1st; returned package must be postmarked no later that May 15th (latest).
Items that were purchased need to be returned in the same, "sellable" condition as when originally purchased. i.e: not washed, not worn, not damaged, and with all original tags and accessories attached. (Swimwear must also include hygienic liner in place)
Shipping fees will not reimbursed for returned purchases (otherwise the return is due to an error the staff made (ex: shipping wrong item, etc)
RHYTHM Bloom Studio Oversized Tee
The Bloom Studio Oversized T-Shirt combines comfort and style to create a versatile piece for any occasion. Made from a linen-cotton blend, it features an oversized silhouette with a round crew neck, elbow-length short sleeves, and a front chest print.
Thank you for ordering with The Shop Laguna! We appreciate your business!
SHIPPING
As you place your order, your shipping costs will be automatically calculated for you based on your shipping address, and the method you choose. We will ship any method you prefer (most commonly used and most cost-efficient, is USPS Ground Advantage or Priority Mail).
If you prefer to ship via a method not listed on our website, please call us to complete your order over the phone at 949-715-8308.
We *typically* ship out orders either the day-of the order was placed, or the next business day (depending if order was submitted over the weekend/holiday).
**Please allow additional time for your order to be shipping during a sale, as we have a surplus of orders to pack.
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TRACK YOUR ORDER
Once your package ships, you’ll receive  a shipping confirmation email that includes your tracking number. To check the status of your order, log into your account and select the order number you’d like to track, then click the tracking link that appears at the top of the page.
Please note: it may take up to 48 hours from the time the mail carrier scans your package to when tracking information is available.Â
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LOST & STOLEN PACKAGES
If your package has been lost or stolen, please contact the carrier directly. With USPS, you can file a Missing Mail Search, and you can also File a Claim to claim the $50 insurance included with Priority Mail, which we can do our best to assist you with, if needed.
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LOCAL IN-STORE PICKUP
For our local customers, you can also choose IN-STORE PICKUP for free, and we will have your order ready the day your order is placed (usually within the hour!).
If you have any specific shipping requests or questions, please contact our E-Commerce Manager at:Â kayla@theshoplaguna.com or call the store at 949-715-8308 to speak to someone directly!
Thank you for making your purchase with us here at The Shop!
More than anything, we want you to love your purchased goods. Online orders are eligible for a full refund to original payment method or online credit (excluding shipping fees), IF product(s) are returned within 14 days after the date that you your order was delivered.
Example: order delivery date was May 1st; returned package must be postmarked no later that May 15th (latest).
Items that were purchased need to be returned in the same, "sellable" condition as when originally purchased. i.e: not washed, not worn, not damaged, and with all original tags and accessories attached. (Swimwear must also include hygienic liner in place)
Shipping fees will not reimbursed for returned purchases (otherwise the return is due to an error the staff made (ex: shipping wrong item, etc)
BILLABONG Wild Pursuit Overall Romper
Experience effortless style with the Wild Pursuit Romper from Billabong. Crafted with a cotton viscose twill blend fabric, it features a regular fit, square neck and adjustable tie straps for a customisable look. With patch pockets on front, sides and back, you'll be ready to take on your next adventure in style. Featured here in the Plaid colorway.
Materials 60% Cotton 40% Viscose
Thank you for ordering with The Shop Laguna! We appreciate your business!
SHIPPING
As you place your order, your shipping costs will be automatically calculated for you based on your shipping address, and the method you choose. We will ship any method you prefer (most commonly used and most cost-efficient, is USPS Ground Advantage or Priority Mail).
If you prefer to ship via a method not listed on our website, please call us to complete your order over the phone at 949-715-8308.
We *typically* ship out orders either the day-of the order was placed, or the next business day (depending if order was submitted over the weekend/holiday).
**Please allow additional time for your order to be shipping during a sale, as we have a surplus of orders to pack.
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TRACK YOUR ORDER
Once your package ships, you’ll receive  a shipping confirmation email that includes your tracking number. To check the status of your order, log into your account and select the order number you’d like to track, then click the tracking link that appears at the top of the page.
Please note: it may take up to 48 hours from the time the mail carrier scans your package to when tracking information is available.Â
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LOST & STOLEN PACKAGES
If your package has been lost or stolen, please contact the carrier directly. With USPS, you can file a Missing Mail Search, and you can also File a Claim to claim the $50 insurance included with Priority Mail, which we can do our best to assist you with, if needed.
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LOCAL IN-STORE PICKUP
For our local customers, you can also choose IN-STORE PICKUP for free, and we will have your order ready the day your order is placed (usually within the hour!).
If you have any specific shipping requests or questions, please contact our E-Commerce Manager at:Â kayla@theshoplaguna.com or call the store at 949-715-8308 to speak to someone directly!
Thank you for making your purchase with us here at The Shop!
More than anything, we want you to love your purchased goods. Online orders are eligible for a full refund to original payment method or online credit (excluding shipping fees), IF product(s) are returned within 14 days after the date that you your order was delivered.
Example: order delivery date was May 1st; returned package must be postmarked no later that May 15th (latest).
Items that were purchased need to be returned in the same, "sellable" condition as when originally purchased. i.e: not washed, not worn, not damaged, and with all original tags and accessories attached. (Swimwear must also include hygienic liner in place)
Shipping fees will not reimbursed for returned purchases (otherwise the return is due to an error the staff made (ex: shipping wrong item, etc)
ASTR THE LABEL Alisa Eyelet Tank
Thank you for ordering with The Shop Laguna! We appreciate your business!
SHIPPING
As you place your order, your shipping costs will be automatically calculated for you based on your shipping address, and the method you choose. We will ship any method you prefer (most commonly used and most cost-efficient, is USPS Ground Advantage or Priority Mail).
If you prefer to ship via a method not listed on our website, please call us to complete your order over the phone at 949-715-8308.
We *typically* ship out orders either the day-of the order was placed, or the next business day (depending if order was submitted over the weekend/holiday).
**Please allow additional time for your order to be shipping during a sale, as we have a surplus of orders to pack.
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TRACK YOUR ORDER
Once your package ships, you’ll receive  a shipping confirmation email that includes your tracking number. To check the status of your order, log into your account and select the order number you’d like to track, then click the tracking link that appears at the top of the page.
Please note: it may take up to 48 hours from the time the mail carrier scans your package to when tracking information is available.Â
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LOST & STOLEN PACKAGES
If your package has been lost or stolen, please contact the carrier directly. With USPS, you can file a Missing Mail Search, and you can also File a Claim to claim the $50 insurance included with Priority Mail, which we can do our best to assist you with, if needed.
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LOCAL IN-STORE PICKUP
For our local customers, you can also choose IN-STORE PICKUP for free, and we will have your order ready the day your order is placed (usually within the hour!).
If you have any specific shipping requests or questions, please contact our E-Commerce Manager at:Â kayla@theshoplaguna.com or call the store at 949-715-8308 to speak to someone directly!
Thank you for making your purchase with us here at The Shop!
More than anything, we want you to love your purchased goods. Online orders are eligible for a full refund to original payment method or online credit (excluding shipping fees), IF product(s) are returned within 14 days after the date that you your order was delivered.
Example: order delivery date was May 1st; returned package must be postmarked no later that May 15th (latest).
Items that were purchased need to be returned in the same, "sellable" condition as when originally purchased. i.e: not washed, not worn, not damaged, and with all original tags and accessories attached. (Swimwear must also include hygienic liner in place)
Shipping fees will not reimbursed for returned purchases (otherwise the return is due to an error the staff made (ex: shipping wrong item, etc)
SUNSHINE TIENDA Bermuda Pool Straw Tote
The Bermuda Pool Tote is the ultimate summer companion, perfect for beach days or poolside lounging. Handwoven with vibrant stripes, this spacious tote has plenty of room for towels, sunscreen, and all your essentials. Its colorful design and sturdy handles make it a fun yet practical accessory for any warm-weather adventure.
Details:
Cotton Lining
Size:
20" x 6" x 16"
Thank you for ordering with The Shop Laguna! We appreciate your business!
SHIPPING
As you place your order, your shipping costs will be automatically calculated for you based on your shipping address, and the method you choose. We will ship any method you prefer (most commonly used and most cost-efficient, is USPS Ground Advantage or Priority Mail).
If you prefer to ship via a method not listed on our website, please call us to complete your order over the phone at 949-715-8308.
We *typically* ship out orders either the day-of the order was placed, or the next business day (depending if order was submitted over the weekend/holiday).
**Please allow additional time for your order to be shipping during a sale, as we have a surplus of orders to pack.
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TRACK YOUR ORDER
Once your package ships, you’ll receive  a shipping confirmation email that includes your tracking number. To check the status of your order, log into your account and select the order number you’d like to track, then click the tracking link that appears at the top of the page.
Please note: it may take up to 48 hours from the time the mail carrier scans your package to when tracking information is available.Â
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LOST & STOLEN PACKAGES
If your package has been lost or stolen, please contact the carrier directly. With USPS, you can file a Missing Mail Search, and you can also File a Claim to claim the $50 insurance included with Priority Mail, which we can do our best to assist you with, if needed.
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LOCAL IN-STORE PICKUP
For our local customers, you can also choose IN-STORE PICKUP for free, and we will have your order ready the day your order is placed (usually within the hour!).
If you have any specific shipping requests or questions, please contact our E-Commerce Manager at:Â kayla@theshoplaguna.com or call the store at 949-715-8308 to speak to someone directly!
Thank you for making your purchase with us here at The Shop!
More than anything, we want you to love your purchased goods. Online orders are eligible for a full refund to original payment method or online credit (excluding shipping fees), IF product(s) are returned within 14 days after the date that you your order was delivered.
Example: order delivery date was May 1st; returned package must be postmarked no later that May 15th (latest).
Items that were purchased need to be returned in the same, "sellable" condition as when originally purchased. i.e: not washed, not worn, not damaged, and with all original tags and accessories attached. (Swimwear must also include hygienic liner in place)
Shipping fees will not reimbursed for returned purchases (otherwise the return is due to an error the staff made (ex: shipping wrong item, etc)
LILI CLASPE Sloane Large Hollow Cuff
Product Details:
Product Care:
METAL: Use a soft cloth to gently wipe clean, then remove any remaining impurities with mild diluted soap. Rinse with warm water and dry thoroughly before storing in the provided jewelry pouch. Do not use abrasive cleaners, steamers or ultrasonic machines.
Thank you for ordering with The Shop Laguna! We appreciate your business!
SHIPPING
As you place your order, your shipping costs will be automatically calculated for you based on your shipping address, and the method you choose. We will ship any method you prefer (most commonly used and most cost-efficient, is USPS Ground Advantage or Priority Mail).
If you prefer to ship via a method not listed on our website, please call us to complete your order over the phone at 949-715-8308.
We *typically* ship out orders either the day-of the order was placed, or the next business day (depending if order was submitted over the weekend/holiday).
**Please allow additional time for your order to be shipping during a sale, as we have a surplus of orders to pack.
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TRACK YOUR ORDER
Once your package ships, you’ll receive  a shipping confirmation email that includes your tracking number. To check the status of your order, log into your account and select the order number you’d like to track, then click the tracking link that appears at the top of the page.
Please note: it may take up to 48 hours from the time the mail carrier scans your package to when tracking information is available.Â
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LOST & STOLEN PACKAGES
If your package has been lost or stolen, please contact the carrier directly. With USPS, you can file a Missing Mail Search, and you can also File a Claim to claim the $50 insurance included with Priority Mail, which we can do our best to assist you with, if needed.
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LOCAL IN-STORE PICKUP
For our local customers, you can also choose IN-STORE PICKUP for free, and we will have your order ready the day your order is placed (usually within the hour!).
If you have any specific shipping requests or questions, please contact our E-Commerce Manager at:Â kayla@theshoplaguna.com or call the store at 949-715-8308 to speak to someone directly!
Thank you for making your purchase with us here at The Shop!
More than anything, we want you to love your purchased goods. Online orders are eligible for a full refund to original payment method or online credit (excluding shipping fees), IF product(s) are returned within 14 days after the date that you your order was delivered.
Example: order delivery date was May 1st; returned package must be postmarked no later that May 15th (latest).
Items that were purchased need to be returned in the same, "sellable" condition as when originally purchased. i.e: not washed, not worn, not damaged, and with all original tags and accessories attached. (Swimwear must also include hygienic liner in place)
Shipping fees will not reimbursed for returned purchases (otherwise the return is due to an error the staff made (ex: shipping wrong item, etc)
LEVI'S High Rise Baggy Linen Short - Sorrel Horse
The loose, vintage-inspired shorts of your dreams do exist. Our High-Rise Baggy Shorts were designed with a flattering high rise, a baggy fit and an above-the-knee length that hits just right.
Thank you for ordering with The Shop Laguna! We appreciate your business!
SHIPPING
As you place your order, your shipping costs will be automatically calculated for you based on your shipping address, and the method you choose. We will ship any method you prefer (most commonly used and most cost-efficient, is USPS Ground Advantage or Priority Mail).
If you prefer to ship via a method not listed on our website, please call us to complete your order over the phone at 949-715-8308.
We *typically* ship out orders either the day-of the order was placed, or the next business day (depending if order was submitted over the weekend/holiday).
**Please allow additional time for your order to be shipping during a sale, as we have a surplus of orders to pack.
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TRACK YOUR ORDER
Once your package ships, you’ll receive  a shipping confirmation email that includes your tracking number. To check the status of your order, log into your account and select the order number you’d like to track, then click the tracking link that appears at the top of the page.
Please note: it may take up to 48 hours from the time the mail carrier scans your package to when tracking information is available.Â
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LOST & STOLEN PACKAGES
If your package has been lost or stolen, please contact the carrier directly. With USPS, you can file a Missing Mail Search, and you can also File a Claim to claim the $50 insurance included with Priority Mail, which we can do our best to assist you with, if needed.
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LOCAL IN-STORE PICKUP
For our local customers, you can also choose IN-STORE PICKUP for free, and we will have your order ready the day your order is placed (usually within the hour!).
If you have any specific shipping requests or questions, please contact our E-Commerce Manager at:Â kayla@theshoplaguna.com or call the store at 949-715-8308 to speak to someone directly!
Thank you for making your purchase with us here at The Shop!
More than anything, we want you to love your purchased goods. Online orders are eligible for a full refund to original payment method or online credit (excluding shipping fees), IF product(s) are returned within 14 days after the date that you your order was delivered.
Example: order delivery date was May 1st; returned package must be postmarked no later that May 15th (latest).
Items that were purchased need to be returned in the same, "sellable" condition as when originally purchased. i.e: not washed, not worn, not damaged, and with all original tags and accessories attached. (Swimwear must also include hygienic liner in place)
Shipping fees will not reimbursed for returned purchases (otherwise the return is due to an error the staff made (ex: shipping wrong item, etc)
KEEN THE LABEL Marin Crochet Crop Tank
The Marin is cropped, crochet tank in a vibrant shade of green. Can be worn as a coverup tank over a swimsuit as well.
*Model is wearing a size S
**DISCOUNTED COLORS/SIZES/ITEMS ARE FINAL SALE**
Thank you for ordering with The Shop Laguna! We appreciate your business!
SHIPPING
As you place your order, your shipping costs will be automatically calculated for you based on your shipping address, and the method you choose. We will ship any method you prefer (most commonly used and most cost-efficient, is USPS Ground Advantage or Priority Mail).
If you prefer to ship via a method not listed on our website, please call us to complete your order over the phone at 949-715-8308.
We *typically* ship out orders either the day-of the order was placed, or the next business day (depending if order was submitted over the weekend/holiday).
**Please allow additional time for your order to be shipping during a sale, as we have a surplus of orders to pack.
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TRACK YOUR ORDER
Once your package ships, you’ll receive  a shipping confirmation email that includes your tracking number. To check the status of your order, log into your account and select the order number you’d like to track, then click the tracking link that appears at the top of the page.
Please note: it may take up to 48 hours from the time the mail carrier scans your package to when tracking information is available.Â
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LOST & STOLEN PACKAGES
If your package has been lost or stolen, please contact the carrier directly. With USPS, you can file a Missing Mail Search, and you can also File a Claim to claim the $50 insurance included with Priority Mail, which we can do our best to assist you with, if needed.
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LOCAL IN-STORE PICKUP
For our local customers, you can also choose IN-STORE PICKUP for free, and we will have your order ready the day your order is placed (usually within the hour!).
If you have any specific shipping requests or questions, please contact our E-Commerce Manager at:Â kayla@theshoplaguna.com or call the store at 949-715-8308 to speak to someone directly!
Thank you for making your purchase with us here at The Shop!
More than anything, we want you to love your purchased goods. Online orders are eligible for a full refund to original payment method or online credit (excluding shipping fees), IF product(s) are returned within 14 days after the date that you your order was delivered.
Example: order delivery date was May 1st; returned package must be postmarked no later that May 15th (latest).
Items that were purchased need to be returned in the same, "sellable" condition as when originally purchased. i.e: not washed, not worn, not damaged, and with all original tags and accessories attached. (Swimwear must also include hygienic liner in place)
Shipping fees will not reimbursed for returned purchases (otherwise the return is due to an error the staff made (ex: shipping wrong item, etc)
LSPACE Mako Solid Underwire Top
The Makos top features underwire cups and thick straps that tie in the back. Wear this with one of the coordinating bikini bottoms from our sensual solids color collection.Â
Thank you for ordering with The Shop Laguna! We appreciate your business!
SHIPPING
As you place your order, your shipping costs will be automatically calculated for you based on your shipping address, and the method you choose. We will ship any method you prefer (most commonly used and most cost-efficient, is USPS Ground Advantage or Priority Mail).
If you prefer to ship via a method not listed on our website, please call us to complete your order over the phone at 949-715-8308.
We *typically* ship out orders either the day-of the order was placed, or the next business day (depending if order was submitted over the weekend/holiday).
**Please allow additional time for your order to be shipping during a sale, as we have a surplus of orders to pack.
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TRACK YOUR ORDER
Once your package ships, you’ll receive  a shipping confirmation email that includes your tracking number. To check the status of your order, log into your account and select the order number you’d like to track, then click the tracking link that appears at the top of the page.
Please note: it may take up to 48 hours from the time the mail carrier scans your package to when tracking information is available.Â
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LOST & STOLEN PACKAGES
If your package has been lost or stolen, please contact the carrier directly. With USPS, you can file a Missing Mail Search, and you can also File a Claim to claim the $50 insurance included with Priority Mail, which we can do our best to assist you with, if needed.
Â
LOCAL IN-STORE PICKUP
For our local customers, you can also choose IN-STORE PICKUP for free, and we will have your order ready the day your order is placed (usually within the hour!).
If you have any specific shipping requests or questions, please contact our E-Commerce Manager at:Â kayla@theshoplaguna.com or call the store at 949-715-8308 to speak to someone directly!
Thank you for making your purchase with us here at The Shop!
More than anything, we want you to love your purchased goods. Online orders are eligible for a full refund to original payment method or online credit (excluding shipping fees), IF product(s) are returned within 14 days after the date that you your order was delivered.
Example: order delivery date was May 1st; returned package must be postmarked no later that May 15th (latest).
Items that were purchased need to be returned in the same, "sellable" condition as when originally purchased. i.e: not washed, not worn, not damaged, and with all original tags and accessories attached. (Swimwear must also include hygienic liner in place)
Shipping fees will not reimbursed for returned purchases (otherwise the return is due to an error the staff made (ex: shipping wrong item, etc)
JUNK FOOD International Sports Club 1984 Tee
Celebrate timeless style with the Women's International Sports Club 1984 Mock Neck Crop Tee. Featuring a sleek mock neck and a trendy cropped fit, this tee brings retro vibes to your modern wardrobe. Perfect for casual days or workouts, it blends comfort and nostalgia effortlessly. Join the sports club now!
Thank you for ordering with The Shop Laguna! We appreciate your business!
SHIPPING
As you place your order, your shipping costs will be automatically calculated for you based on your shipping address, and the method you choose. We will ship any method you prefer (most commonly used and most cost-efficient, is USPS Ground Advantage or Priority Mail).
If you prefer to ship via a method not listed on our website, please call us to complete your order over the phone at 949-715-8308.
We *typically* ship out orders either the day-of the order was placed, or the next business day (depending if order was submitted over the weekend/holiday).
**Please allow additional time for your order to be shipping during a sale, as we have a surplus of orders to pack.
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TRACK YOUR ORDER
Once your package ships, you’ll receive  a shipping confirmation email that includes your tracking number. To check the status of your order, log into your account and select the order number you’d like to track, then click the tracking link that appears at the top of the page.
Please note: it may take up to 48 hours from the time the mail carrier scans your package to when tracking information is available.Â
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LOST & STOLEN PACKAGES
If your package has been lost or stolen, please contact the carrier directly. With USPS, you can file a Missing Mail Search, and you can also File a Claim to claim the $50 insurance included with Priority Mail, which we can do our best to assist you with, if needed.
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LOCAL IN-STORE PICKUP
For our local customers, you can also choose IN-STORE PICKUP for free, and we will have your order ready the day your order is placed (usually within the hour!).
If you have any specific shipping requests or questions, please contact our E-Commerce Manager at:Â kayla@theshoplaguna.com or call the store at 949-715-8308 to speak to someone directly!
Thank you for making your purchase with us here at The Shop!
More than anything, we want you to love your purchased goods. Online orders are eligible for a full refund to original payment method or online credit (excluding shipping fees), IF product(s) are returned within 14 days after the date that you your order was delivered.
Example: order delivery date was May 1st; returned package must be postmarked no later that May 15th (latest).
Items that were purchased need to be returned in the same, "sellable" condition as when originally purchased. i.e: not washed, not worn, not damaged, and with all original tags and accessories attached. (Swimwear must also include hygienic liner in place)
Shipping fees will not reimbursed for returned purchases (otherwise the return is due to an error the staff made (ex: shipping wrong item, etc)
NUDE LUCY Dara Cupro Maxi Skirt
The Dara Cupro Skirt is made in our signature cupro fabrication which has a soft, sueded hand feel. Cut on the bias, this silhouette drapes softly and finishes at the ankles. Features include an encased elasticated waistband.
Our cupro is washed in an intricate process which can result in slight variation in colour. We make our best effort to ensure the colours are consistent, however in some cases there may be slight variation.
Pairs with the Dara Cupro Shirt.
**DISCOUNTED COLORS/SIZES/ITEMS ARE FINAL SALE**
Thank you for ordering with The Shop Laguna! We appreciate your business!
SHIPPING
As you place your order, your shipping costs will be automatically calculated for you based on your shipping address, and the method you choose. We will ship any method you prefer (most commonly used and most cost-efficient, is USPS Ground Advantage or Priority Mail).
If you prefer to ship via a method not listed on our website, please call us to complete your order over the phone at 949-715-8308.
We *typically* ship out orders either the day-of the order was placed, or the next business day (depending if order was submitted over the weekend/holiday).
**Please allow additional time for your order to be shipping during a sale, as we have a surplus of orders to pack.
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TRACK YOUR ORDER
Once your package ships, you’ll receive  a shipping confirmation email that includes your tracking number. To check the status of your order, log into your account and select the order number you’d like to track, then click the tracking link that appears at the top of the page.
Please note: it may take up to 48 hours from the time the mail carrier scans your package to when tracking information is available.Â
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LOST & STOLEN PACKAGES
If your package has been lost or stolen, please contact the carrier directly. With USPS, you can file a Missing Mail Search, and you can also File a Claim to claim the $50 insurance included with Priority Mail, which we can do our best to assist you with, if needed.
Â
LOCAL IN-STORE PICKUP
For our local customers, you can also choose IN-STORE PICKUP for free, and we will have your order ready the day your order is placed (usually within the hour!).
If you have any specific shipping requests or questions, please contact our E-Commerce Manager at:Â kayla@theshoplaguna.com or call the store at 949-715-8308 to speak to someone directly!
Thank you for making your purchase with us here at The Shop!
More than anything, we want you to love your purchased goods. Online orders are eligible for a full refund to original payment method or online credit (excluding shipping fees), IF product(s) are returned within 14 days after the date that you your order was delivered.
Example: order delivery date was May 1st; returned package must be postmarked no later that May 15th (latest).
Items that were purchased need to be returned in the same, "sellable" condition as when originally purchased. i.e: not washed, not worn, not damaged, and with all original tags and accessories attached. (Swimwear must also include hygienic liner in place)
Shipping fees will not reimbursed for returned purchases (otherwise the return is due to an error the staff made (ex: shipping wrong item, etc)
KEEN THE LABEL Grainge Buttoned Strapless Top
**DISCOUNTED COLORS/SIZES/ITEMS ARE FINAL SALE**
The Grainge top blends a button-up, blazer-inspired design with a strapless fit and faux pocket details, creating a sleek and polished look for any event.
Pairs with the Sebastian Trouser Pant.
*Model is wearing a size S
Thank you for ordering with The Shop Laguna! We appreciate your business!
SHIPPING
As you place your order, your shipping costs will be automatically calculated for you based on your shipping address, and the method you choose. We will ship any method you prefer (most commonly used and most cost-efficient, is USPS Ground Advantage or Priority Mail).
If you prefer to ship via a method not listed on our website, please call us to complete your order over the phone at 949-715-8308.
We *typically* ship out orders either the day-of the order was placed, or the next business day (depending if order was submitted over the weekend/holiday).
**Please allow additional time for your order to be shipping during a sale, as we have a surplus of orders to pack.
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TRACK YOUR ORDER
Once your package ships, you’ll receive  a shipping confirmation email that includes your tracking number. To check the status of your order, log into your account and select the order number you’d like to track, then click the tracking link that appears at the top of the page.
Please note: it may take up to 48 hours from the time the mail carrier scans your package to when tracking information is available.Â
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LOST & STOLEN PACKAGES
If your package has been lost or stolen, please contact the carrier directly. With USPS, you can file a Missing Mail Search, and you can also File a Claim to claim the $50 insurance included with Priority Mail, which we can do our best to assist you with, if needed.
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LOCAL IN-STORE PICKUP
For our local customers, you can also choose IN-STORE PICKUP for free, and we will have your order ready the day your order is placed (usually within the hour!).
If you have any specific shipping requests or questions, please contact our E-Commerce Manager at:Â kayla@theshoplaguna.com or call the store at 949-715-8308 to speak to someone directly!
Thank you for making your purchase with us here at The Shop!
More than anything, we want you to love your purchased goods. Online orders are eligible for a full refund to original payment method or online credit (excluding shipping fees), IF product(s) are returned within 14 days after the date that you your order was delivered.
Example: order delivery date was May 1st; returned package must be postmarked no later that May 15th (latest).
Items that were purchased need to be returned in the same, "sellable" condition as when originally purchased. i.e: not washed, not worn, not damaged, and with all original tags and accessories attached. (Swimwear must also include hygienic liner in place)
Shipping fees will not reimbursed for returned purchases (otherwise the return is due to an error the staff made (ex: shipping wrong item, etc)
HAVAIANAS KIDS Slim Glitter II Sandals
The kids' Slim Glitter II Flip Flops were designed to bring an explosion of sparkles anywhere you go.
These sandals, with the delicate design of the Slim style, featuring thinner straps and soles, have metallic straps with glitter applications that match the print on the soles.
The finishing touch is a candy-shaped pin and the metallic Havaianas logo on the strap.
Thank you for ordering with The Shop Laguna! We appreciate your business!
SHIPPING
As you place your order, your shipping costs will be automatically calculated for you based on your shipping address, and the method you choose. We will ship any method you prefer (most commonly used and most cost-efficient, is USPS Ground Advantage or Priority Mail).
If you prefer to ship via a method not listed on our website, please call us to complete your order over the phone at 949-715-8308.
We *typically* ship out orders either the day-of the order was placed, or the next business day (depending if order was submitted over the weekend/holiday).
**Please allow additional time for your order to be shipping during a sale, as we have a surplus of orders to pack.
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TRACK YOUR ORDER
Once your package ships, you’ll receive  a shipping confirmation email that includes your tracking number. To check the status of your order, log into your account and select the order number you’d like to track, then click the tracking link that appears at the top of the page.
Please note: it may take up to 48 hours from the time the mail carrier scans your package to when tracking information is available.Â
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LOST & STOLEN PACKAGES
If your package has been lost or stolen, please contact the carrier directly. With USPS, you can file a Missing Mail Search, and you can also File a Claim to claim the $50 insurance included with Priority Mail, which we can do our best to assist you with, if needed.
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LOCAL IN-STORE PICKUP
For our local customers, you can also choose IN-STORE PICKUP for free, and we will have your order ready the day your order is placed (usually within the hour!).
If you have any specific shipping requests or questions, please contact our E-Commerce Manager at:Â kayla@theshoplaguna.com or call the store at 949-715-8308 to speak to someone directly!
Thank you for making your purchase with us here at The Shop!
More than anything, we want you to love your purchased goods. Online orders are eligible for a full refund to original payment method or online credit (excluding shipping fees), IF product(s) are returned within 14 days after the date that you your order was delivered.
Example: order delivery date was May 1st; returned package must be postmarked no later that May 15th (latest).
Items that were purchased need to be returned in the same, "sellable" condition as when originally purchased. i.e: not washed, not worn, not damaged, and with all original tags and accessories attached. (Swimwear must also include hygienic liner in place)
Shipping fees will not reimbursed for returned purchases (otherwise the return is due to an error the staff made (ex: shipping wrong item, etc)
HAVAIANAS KIDS Top Fashion Sandal
The women's Havaianas Fashion Top Flip Flop in Peach is inspired by the fluidity and movement of Brazilian waters.
In the Top design, with wider straps for extra comfort, there are two new models available in pastel tones with straps in contrasting colors.
The prominent Havaianas logo is the finishing touch to this sandal, perfect for those seeking a touch of style, lightness and modernity.
Strap: 100% PVC Logo: 100% PVC Outsole: 100% Rubber
Thank you for ordering with The Shop Laguna! We appreciate your business!
SHIPPING
As you place your order, your shipping costs will be automatically calculated for you based on your shipping address, and the method you choose. We will ship any method you prefer (most commonly used and most cost-efficient, is USPS Ground Advantage or Priority Mail).
If you prefer to ship via a method not listed on our website, please call us to complete your order over the phone at 949-715-8308.
We *typically* ship out orders either the day-of the order was placed, or the next business day (depending if order was submitted over the weekend/holiday).
**Please allow additional time for your order to be shipping during a sale, as we have a surplus of orders to pack.
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TRACK YOUR ORDER
Once your package ships, you’ll receive  a shipping confirmation email that includes your tracking number. To check the status of your order, log into your account and select the order number you’d like to track, then click the tracking link that appears at the top of the page.
Please note: it may take up to 48 hours from the time the mail carrier scans your package to when tracking information is available.Â
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LOST & STOLEN PACKAGES
If your package has been lost or stolen, please contact the carrier directly. With USPS, you can file a Missing Mail Search, and you can also File a Claim to claim the $50 insurance included with Priority Mail, which we can do our best to assist you with, if needed.
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LOCAL IN-STORE PICKUP
For our local customers, you can also choose IN-STORE PICKUP for free, and we will have your order ready the day your order is placed (usually within the hour!).
If you have any specific shipping requests or questions, please contact our E-Commerce Manager at:Â kayla@theshoplaguna.com or call the store at 949-715-8308 to speak to someone directly!
Thank you for making your purchase with us here at The Shop!
More than anything, we want you to love your purchased goods. Online orders are eligible for a full refund to original payment method or online credit (excluding shipping fees), IF product(s) are returned within 14 days after the date that you your order was delivered.
Example: order delivery date was May 1st; returned package must be postmarked no later that May 15th (latest).
Items that were purchased need to be returned in the same, "sellable" condition as when originally purchased. i.e: not washed, not worn, not damaged, and with all original tags and accessories attached. (Swimwear must also include hygienic liner in place)
Shipping fees will not reimbursed for returned purchases (otherwise the return is due to an error the staff made (ex: shipping wrong item, etc)